FAQ
Production
It is highly recommended to following our tutorial detailing in the steps to do.
In brief, You need to treat callus, polish and degrease your natural nail plate before placing the sticky tabs on nails and then pressing the fake hand-made nails on.It is highly recommended to following our tutorial detailing in the steps to do .
You can remove it simply and quickly by the stick in the kit. Soaking nails in warm water for few minutes and then using the stick to soak off the hand-made nails If it is still stuck,please try againWe advise you to following our tutorial to do.
It is different according to the use frequency. If you remove the sticky tabs by the stick and preserve it well ,, it is reusable until the sticky tabs is run out.
It is different according to the use frequency. In general, our press-on nails are designed to last an average of 7-15 days. You can also remove it any time as you like.
International Shipping
Our products ship worldwide. If for any reason we are unable to deliver to your location,we will contact you via email asap.
Orders are usually processed and shipped within 1 - 4 working days excluding weekend and holiday.
We will undertake it.
Please double check to ensure you fill in the right address. Buyer is responsible for filling the correct shipping address when ordering. You can change the shipping address ONLY if the order has not been shipped yet. If your package has already been shipped, we can not be able to make any changes
Supporting
Feel free to contact us! We will reply you in 1-2 working days.
-by e-mail: service@veniacherie.com
-by filling in the contact section form
-by sending us a message on social media.
If it is concerned about the product, Please indicate the order numbers, product ID or pictures.
Payment settings
You can pay with Visa, Master Card, PayPal, Google pay, Apple Pay, Shopify Pay and Payoneer. All payments are settled in US Dollars.