PROCESSING TIME: 1-3 WORKING DAYS

All orders will be processed and shipped within 3 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. This can be affected by the stock status of individual items and holidays.

SHIPPING TIME: 7-30 DAYS

it takes approximately 7-30 days (depending on the final destination) to reach you from the time of ordering. It is affected by customs clearance, shipping carrier or local holidays. Once the order has shipped, you will receive a confirmation email with the tracking number.

WHERE TO SHIP
We ship these countries:
United States
Canada
Spain
France
Denmark
Belgium
Poland
Finland
United Kingdom
Norway
Ireland
Czech Republic
Netherlands
Austria
Italy
Switzerland
Sweden
Portugal
Germany
Malaysia
Japan
United Arab Emirates
South Korea
Singapore
New Zealand
Australia

If there are any reasons we are unable to deliver to your location,we will contact you via email.

SHIPPING FEE
Free shipping on orders over $25

When the order is less than 25 dollars (including 25 dollars), the delivery price is:
$11
United States, Canada
$10
Spain, France, Denmark, Belgium, Poland, Finland, United Kingdom, Norway, Ireland, Czech Republic, Netherlands, Austria, Italy, Switzerland, Sweden, Portugal, Germany
$7
Malaysia, Japan, United Arab Emirates, South Korea, Singapore, New Zealand, Australia

SHIPPING ADDRESSES AND INFORMATION
1. We ship items by the exact address/information that is provided to us at the time of checkout. It can’t make any changes once items have been shipped out. Please make sure that you have filled the full and correct information and provide us with as much detail as possible (phone number, email address, etc) to ensure timely and safe delivery.

2. At this time, any order that does not get successfully delivered,the buyer will be responsible for the wrong delivery information.

3. We are not responsible for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

ENJOY YOUR ORDER
We hope you enjoy the item and feel happy as much as we hope. We make great efforts for each order.

If you have any questions, please feel free to contact us via service@veniacherie.com